This notice explains how SPLITLINE PRIVATE LIMITED (“SPLITLINE”, “we”, “us” or “our”) handles personal information submitted through this website.
1. Information we collect
When you request a demonstration or contact us, we may collect your name, organisation, phone number, email address, system or service of interest, preferred consultation type, expected timeframe and the information you include in your message.
2. How we use the information
We use the information to respond to enquiries, arrange demonstrations or consultations, understand business requirements, prepare proposals, provide requested services, maintain enquiry records and protect the website from misuse.
3. Website forms and email
Demo requests submitted through the website are delivered to app@splitline.co.zw. Email is not guaranteed to be completely secure, so please do not submit passwords, financial account details or highly sensitive information through the public enquiry form.
4. WhatsApp and external services
The website includes links that open WhatsApp, your telephone application or your email application. When you use an external service, its own terms and privacy practices apply.
5. Cookies and analytics
The current website does not require advertising cookies. If analytics or additional third-party services are introduced later, this notice will be updated and any required consent mechanism will be implemented.
6. Sharing
We do not sell personal information. Information may be shared with authorised SPLITLINE personnel and service providers where reasonably necessary to respond to your request, deliver a service, operate our systems or meet a legal obligation.
7. Retention
Enquiry information is retained only for as long as reasonably necessary for sales follow-up, service delivery, legitimate business records, dispute resolution and applicable legal or regulatory requirements.
8. Security
We apply reasonable technical and organisational safeguards to protect information under our control. No internet transmission or storage method can be guaranteed to be completely secure.
9. Your choices
You may ask us to correct inaccurate contact details, stop marketing communication, or review or delete information where applicable. Some records may need to be retained for legal, security or contractual reasons.
10. Contact
For privacy questions, contact SPLITLINE at app@splitline.co.zw or +263 773 087 746.